Energy Billing Errors
Inaccurate estimates
Many suppliers estimate readings, so simply check your actual meter reading against the estimate and notify your supplier of any discrepancy. Be pushy though – many suppliers benefit from overzealous meter estimates – overcharging you and gaining the benefit from your account being in credit.
Also, don’t assume your supplier will send a meter reading agent to check your gas and electricity readings. These happen on a rota system so it is best to send in your correct meter readings yourself by email, phone or even text message and ensure you are billed correctly.
Don’t assume that an underestimate will work in your favour and that it’s best to keep quiet. Most energy suppliers will take an accurate reading of your bill on occasions – for example, if you move house or switch supplier – and if they find you have underpaid you could face a hefty, unexpected bill.
Our tip: Do a quick meter reading at the end of every month and jot it down. It’s a quick and easy way of keeping on top of your consumption, especially if you’re watching the pennies. Plus, it takes literally seconds to do.
Direct debit over-payments
Paying monthly by direct debit is invariably cheaper than any other way of paying for your gas and electricity – as our comparison tool highlights. However, there are many scenarios in which your direct debit could be set too high.
If you feel you’re paying too much contact your provider and ask for it to be reduced. Remember though, paying monthly averages the cost out over the year, so in the summer months when your consumption is lower, you may be paying for more than you use. However, this should even out over the winter months when usage increases.
This article was found on MoneySuperMarket.com
Tags: billing errors, electricity, energy
Bill Analysis | diane | 
April 29, 2009 5:39 pm
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